About us

Sostanza S.r.l. is a software company that designs and creates solutions for digital communication and sharing of information in real time, thanks to web technologies.

Alessandro La Ciura

Technical Director|Founder of Chatexpert, of Sostanza s.r.l. and LiveHelp
He has a talent for: identifying the right methodological and logic procedure to handle any project and ensure complete counseling.
and for: winning at foosball.

Alessandro Fornari

General Manager
He has a talent for: targeting, coordinating and optimizing Sostanza's operational activities in function of business goals.
And for: tasting and appreciating all the foods of the world, from the roman tripe to the insects of Borneo!

Valentina Trevaini

Sales Manager|Co-founder of Sostanza s.r.l.
She has a talent for: interpreting customers' needs and the actual goals of the projects from beginning to end, making sure that they are carried out.
And for: putting so much passion in running and gardening!

Giovanni Levati

Sales Manager
He has a talent for: demonstrating that LiveHelp® the best chat solution and "pampering" customers before and after purchase.
And for: dispensing smiles to everyone.

Floriana Cantarella

LiveHelp product manager|Working with Sostanza since 2010.
She has a talent for: taking care of LiveHelp accounts, from setup to fine tuning.
And for: collecting supermarkets points.

Federica Miglioli

Web designer
She has a talent for: creating, designing and developing the graphic layout of LiveHelp®, the backoffice and the agent's dashboard.
And for: eating tons of candies without getting fat!

Andrea Benti

Technical Developer
He has a talent for : developing, implementing, integrating, testing the software.
And for: being an Atalanta Football Club supporter!

Federica Demori

LiveHelp® Customer Care
She has a talent for: following the startup of LiveHelp® customers and taking care of LiveHelp® blog and social networks.
And for: writing fantasy books!