Pricing

Try a live chat on your site FREE for 15 days!

  • Lite
    15 days FREE TRIAL

  • 4.99/month
    per 1 agent billed annually  
    € 6.40 billed monthly
  • Special offer € 3.46/month
    on 2-years fee
  • 1 agent
  • Technical support
    Best-Effort Email/Chat
  • Files transfer
    1 MB per file max
  • Layout customization
    HTML (1 template)
  • Chat transcript
    via E-MAIL
  • Analytics and live chat recording
    7 days
    (not in Real Time)
  • 15 concurrent chats
  • 5 canned responses
  • Desktop notification
    SIMPLE
  • User tracking
    and profile

    7 days
  • Widgets
    1 with 5 rules

  • Unlimited n° of chats
    (bandwith limitations may
    be applied beyond 300K page views
    per month)
  • Best for:
    START-UPS, SMALL E-COMMERCE WEBSITES
  • SIGN UP NOW



  • Standard
    15 days FREE TRIAL

  • 8.20/month
    per agent billed annually 
    € 10.50 billed monthly
  • Special offer € 5.67/month per agent
    on 2-years fee
  • From 2 to 5 agents
    1 department
  • Chat transfer
    between AGENTS
  • Technical support
    Email and Chat
  • Files transfer
    1 MB per file max
  • Layout customization
    HTML (1 template)
  • Chat transcript
    via E-MAIL (users)
  • Forward of chat transcripts via e-mail
    (agents)
  • Analytics and chat recording
    30 days
    (not in Real Time)
  • 30 concurrent chats
  • Canned responses
    up to 30
  • Desktop notification
    SIMPLE
    with other agents available
  • Collaboration chat between agents
  • User tracking
    and profile

    30 days
  • Widgets
    1 with 10 rules

  • Unlimited n° of chats
    (bandwith limitations
    may be applied beyond 300K
    page views per month)
  • Best for:
    SMALL BUSINESS
  • SIGN UP NOW



  • Business
     

  • Custom
    quotation
  • Advanced features
    AD HOC implementations
  • Departments and agents
    between 1 and unlimited
  • Chat transfer
    between AGENTS and DEPARTMENTS
  • First-Class support 24/7
    PRIORITY Email/Chat/Voice
  • Files transfer
    unlimited
  • Layout customization
    unlimited templates
  • Chat transcript
    via E-MAIL or to any CRM
  • Forward of chat transcripts via e-mail
    (agents)
  • Analytics and live chat recording
    Real Time,
    unlimited and customizable
  • Unlimited concurrent users
  • Canned responses
    unlimited
  • Desktop notification
    ADVANCED
    with other agents available
  • Collaboration chat between agents
  • User tracking
    and profile

    unlimited
  • Widgets
    unlimited with realtime SLA monitoring
    and custom rules
  • Dedicated account manager
  • Upload agent's avatar
  • IP geolocation
  • Priorities, queues and agents'
    skills management
  • Chat Categorization
    for advanced reporting through custom TAGS
  • Order Tracking
    Know how many and which chats become orders
  • Agents' training
    for technical use and chat best practises
  • Analytics and BI integration
    for Team Leaders & Customer Care/Mktg Managers
  • Direct access to custom dashboard
    for Team Leaders & Customer Care/Mktg Managers
  • SSL protocol
    and proxy bypassing
  • Videocall with customers
  • Videoconference with colleagues

  • LiveBot for virtual, self-service assistance
    .
    It can be customized and integrated with FAQ and company knowledge base
  • Access to beta and Daily Build,
    Developer API and Debug Edition
  • Granted uptime 99.9%
    with dedicated CPU and bandwidth
  • Unlimited n° of chats


  • Instant integration with ZENDESK
  • Instant integration with
    Google Groups for Business

    (ticket management)
  • Instant integration with
    Sostanza Trouble Ticketing
  • Integrable with
    any ticketing/CRM platform
  • Best for:
    CALL CENTER, STRUCTURATE COMPANIES
  • CONTACT US

* technical support by LiveHelp Staff during setup
The prices listed above are valid if you buy online with credit card or PayPal.