News

04/09/2017

LiveHelp chat now available on Magento Marketplace

Starting from 15 september, Magento Connect will be closed and replaced by Magento Marketplace.


To embrace the change, LiveHelp® staff has developed a new extension compatible with Magento Community Edition (version from 1.7 to 1.9.3). The new module for your customer care chat is now available on Magento Marketplace and it has been updated to be compatible with version PHP 5.6.31 (v 1.6.4 of LiveHelp® plugin).



Why a migration to Magento Marketplace?


LiveHelp® has always had a special consideration for ecommerce platforms, where live chat is crucial to offer a human presence to help customer’s trust and boost sales. That’s why we developed the extension for Magento, the most common ecommerce platform, back in 2014.

LiveHelp chat for Magento allows chat agents to see the customer’s cart and data in real time, to make up-selling and cross-selling actions.

The new release for Magento Marketplace incorporates new features and a better quality and security of e-commerce modules.

What’s more, in order to guarantee a perfect online chat assistance and the best customer experience, the extension for Magento 2 and Magento 2.1 is coming soon!