News

18/11/2016

LiveHelp module for PrestaShop available

The module to integrate LiveHelp is now available on the official PrestaShop addons marketplace!


If you have an e-commerce website built on PrestaShop platform, it is very easy to set up LiveHelp® live chat to assist your customers: after installing the module, you just have to sign up for the free trial and connect the module with your website-ID.

The plugin allows you to make the chat available only in predefined sections of your e-commerce: for example the product or category pages, or the funnel pages (the checkout process) if you want to boost sales. In fact agents can also see in real time the user's cart and be more effective in up-selling and cross-selling.

Thanks to the widget options in LiveHelp® dashboard, once the module is active you will be able to change the button settings with no need to make other changes to your website.

Moreover, LiveHelp® is the only solution that tracks the e-commerce orders purchased after chatting, to measure ROI and agents' performance.

Complete guide: How to install LiveHelp live chat on a PrestaShop website