LiveBot: virtual assistant integrated with real chat

Livebot and agents

Humans and chat bot will interoparate efficiently in LiveHelp: agents wil receive only high value chats, as customers can decide when they want to ask for real chat. When agents receive chats from bot, they will be able to read full bot interactions.

The chat bot can be setup as first touch-point so agents will be less stressed during peak hours and will serve customers more efficiently.

Thanks to our unique orders tracking system you will be able to compare ROI of bots vs human performance and analyze complete customer-bot conversation history to improve bot as usage grows.
With over 20 years experience in building and using live chats, we are the ideal partner to help you start with the perfect integration between chat and chat bot in your business.

LiveBot is available as an optional to our Business Customers.

Contact us for a custom quotation!