Measure your ROI

Monitor your ROI

And the efficiency of your team.
The average duration of chats and the average response time are only some of the data you will find in the Admin dashboard, in useful customizable graphs.

Measure customer satisfaction

A few questions to improve efficiency.
At the end of the chat, you can submit a fully customizable survey to your customers.

Find the best solution

Test the best position of the live chat widget.
You can monitor the pages that generate more conversions in terms of user engagement and manage activation rules of the chat widget.

Categorize chats

A tag for every conversation.
At the end of the chat, the agent can assign a category to the conversation by choosing between those included by the administrator in the backoffice. A simple and effective system to monitor and optimize the organization of the service.