News

02/02/2017 | Hotel Michelangelo Milano, 2-3/03/2017

LiveHelp returns at Meet Magento Italy

LiveHelp® will participate for the second time as a silver sponsor to Meet Magento Italy, the most important international event of the Magento community


Like last year, our Technical Director and LiveHelp® founder Alessandro La Ciura has been chosen to give a business talk about Live chat and e-commerce: does live chat really help sell more? and how much more?

A well-known e-commerce has asked its customers: "Would you have purchased even without chatting with us?" The answer was surprising.
In this talk we will evaluate together what are the aspects that have brought web chats to success and what are the secrets to know for a quick and effective start.
We will also discover how important communication is and what are the tools that help us to multiply our capacity to provide assistance at the right time and in the right way.

We will also talk about chatbots and the integrations between web chats and social networks: a passing trend or a tool to bring home?

LiveHelp® is integrated into Magento platform, the most used in the world to develop e-commerce websites, thanks to an advanced plugin allowing to chat with web users monitoring their cart and measuring the performance of each chat.

Interested in joining Meet Magento Italy with a special discount?Sen us an e-mail!